Privacy Policy for: Above The Narrows Bed and Breakfast
Effective Date: September 1, 2023
At Above The Narrows Bed and Breakfast, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect various types of information from you, including:
Personal Information: Your name, age, contact information (such as email address, phone number, and mailing address), and payment details when you make a reservation or inquire about our services.
Booking Information: Details of your reservations, including dates of stay, room preferences, and special requests.
Communication Information: Any correspondence between you and us, including emails and messages through our website or social media platforms.
Website Usage Data: Information about your interactions with our website, such as pages visited, IP address, browser type, device information, and referring/exit pages.
2. How We Use Your Information:
We use the collected information for the following purposes:
Reservation and Services: To process your reservations, manage your stay, and provide the services you've requested.
Communication: To respond to your inquiries, provide updates about your reservations, and send you marketing communications if you've opted in.
Improvement: To enhance our services, website, and overall guest experience through analytics and feedback.
Legal Obligations: To comply with legal requirements and regulations.
Security: To ensure the security of our guests, staff, and property.
3. How We Share Your Information:
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: Third-party service providers who assist us in operating our business and providing services to you, such as payment processors, marketing platforms, and IT support.
Legal Compliance: When required by law, regulation, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a third party.
4. Your Choices:
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive.
Access and Correction: You have the right to access, correct, or delete your personal information. You can do this by contacting us at: [email protected].
Cookies: You can manage your cookie preferences through your browser settings.
5. Security:
We implement security measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security. For all aspects of our operations we use hosted services provided by reputable third-party service providers. However, as such we have no control over the security practices used to protect and safeguard the information hosted by those service providers.
6. Date of Birth
We require all persons booking accomodation with us to be of legal age at time of booking. In the province of British Columbia legal age is 19 years of age or older.
7. Photo Identification
We may ask for government issued photo ID at time of booking or upon arrival and check-in. We can accomodate you providing this information in advance through the following link.
8. Children's Privacy:
Although we will accomodate children in the care of their legal guardian(s), our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals in this age group.
9. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.
If you have any questions or concerns about our Privacy Policy, please contact us at: [email protected].
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last updated: September 1, 2023